Terms of Use

Effective Date: January 24, 2025
Last Updated: November 11, 2025

1. Introduction and Acceptance of Terms

Welcome to https://www.instantroofer.com/ (the “Site”), owned and operated by Up On The Roof Technologies, Inc. d/b/a Instant Roofer (“Instant Roofer,” “the Company,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of our Site, mobile applications, APIs, and related products and services (collectively, the “Services” or “Technology”). By accessing or using any part of our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please stop using the Site and Services immediately.

2. Overview of Our Services and Homeowner–Contractor Connections

Instant Roofer provides technology that lets homeowners and contractors interact through AI-powered roofing tools and data.
Key features include:

The ability for homeowners to enter a property address, view an instant roof measurement, and see estimated replacement costs for various roof materials.
The option for homeowners to connect with up to three local contractors who participate in the Instant Roofer network and choose to quote the job.

Once a connection is made, all communication, negotiation, and work that follows are solely between the homeowner and the contractor. Instant Roofer is not a party to any agreement between homeowners and contractors and assumes no responsibility for pricing, work quality, timelines, payments, or disputes.

Instant Roofer does not perform, supervise, or guarantee any roofing work.

3. Contractor Participation and Lead Program

When contractors register with Instant Roofer, they agree to the following:

Free and Paid Leads: Contractors may receive homeowner leads for free or purchase additional leads according to the Company’s then-current pricing and availability.
Lead Self-Credit Window: Contractors have three (3) days from receipt of a lead to self-credit it through their dashboard. After that period, charges are final and automatically processed on the fourth day.
Acceptance of Billing: By continuing to use the platform and receive leads, contractors agree to current pricing, billing, and credit policies as stated here and as updated under Section 7.

Instant Roofer reserves the right to suspend or terminate contractor access for misuse, excessive credits, or any violation of these Terms.

4. Embedding and Use of Our Technology

If you embed or integrate Instant Roofer Technology on your website or through API access:

You do not acquire any ownership or intellectual property rights in the Technology.
You must display “Powered by Instant Roofer” on every visible, indexable page where our tools appear.
You may not modify, resell, or rebrand any part of the Technology.
Instant Roofer may update, suspend, or discontinue any feature at any time without liability.

5. Artificial Intelligence and Measurement Accuracy Disclaimer

Instant Roofer’s measuring and estimating tools use artificial intelligence and a combination of imagery, 3D data, and other sources to generate roof measurements and estimates.
By using our Technology, you acknowledge and agree that:

AI and automated processes can make mistakes.
Our outputs are not guaranteed to be accurate, complete, or suitable for every structure.
Structures under approximately 500 sq ft or over 12 000 sq ft may not produce accurate results.
Contractors must verify measurements manually or with third-party methods before ordering materials or signing contracts.
Instant Roofer makes no warranty or representation as to the accuracy or reliability of any AI-generated data.

All users assume full responsibility and risk for their use of any measurements or estimates produced by our Technology.

6. Contractor Compliance Responsibilities

Contractors must comply with all local, state, and federal laws, including but not limited to the Telephone Consumer Protection Act (TCPA) and related “Do Not Contact” rules.
Contractors agree that:

They alone are responsible for ensuring all communications (calls, texts, emails, etc.) comply with TCPA and other laws.
They must confirm that homeowners are not on any “Do Not Contact” lists and observe local time-of-day and day-of-week restrictions.
They must maintain valid licenses, permits, and insurance for the services they offer and display correct license information on their listings.
Instant Roofer provides tools to help with TCPA compliance but does not guarantee legal compliance.

Contractors agree to indemnify and hold harmless Instant Roofer from any claims, fines, damages, or legal actions arising from their communications, advertising, licensing, or use of our Technology.

7. Pricing, Fees, and Usage Limits

Access to the AI Tools Bundle (including the Website Calculator and Instant Measure Reports) is currently priced at $199 per month.

The monthly subscription includes usage for up to 100 addresses per month.
Instant Roofer reserves the right, at its sole discretion, to apply a per-address fee (for example, $3 per address) for excessive usage beyond 100 addresses per month. Such terms will be defined in a separate agreement with the contractor.
Enforcement of overage fees is case-by-case and at the Company’s discretion.
Contractor accounts are licensed for a single business location only and may not be shared across offices in different counties or states.

Instant Roofer reserves the right to modify pricing or terms at any time, with at least seven (7) days’ notice by email or posting an update on this page. Continued use after notice constitutes acceptance of revised pricing and Terms.

8. Ownership, Intellectual Property, and Reverse Engineering Prohibition

All content, software, models, and data in the Site and Technology are owned by Up On The Roof Technologies, Inc. or its licensors and are protected by U.S. and international laws.
You agree not to:

Reverse engineer, decompile, or analyze any part of our Technology or outputs.
Use data or imagery to develop competing products.
Reproduce or redistribute any portion of our Technology without written permission.

The Company vigorously enforces its intellectual property rights to the fullest extent permitted by law.

9. Potential Inaccuracies and No Guarantees

Instant Roofer strives for accuracy but does not guarantee:

Uninterrupted operation of the Site or Technology;
Accuracy or completeness of any measurements, pitches, waste factors, or estimates; or
The performance or quality of any contractor listed through the Service.

All Services are provided on an “as is” and “as available” basis, without warranties of any kind.

10. Limitation of Liability

To the maximum extent permitted by law:

Instant Roofer is not liable for any indirect, special, incidental, consequential, or punitive damages arising from your use of the Site or Technology.
Total liability for any claim shall not exceed the amount paid by you (in the 12 months before the claim).
Contractors and homeowners assume all risk when relying on data or entering agreements with each other.

11. Indemnification

You agree to defend, indemnify, and hold harmless Up On The Roof Technologies, Inc., its affiliates, and officers from all claims, liabilities, damages, and expenses (including reasonable attorney fees) arising from:

Your use or misuse of the Site or Technology;
Your communications with homeowners or third parties; or
Your violation of any laws, licenses, or these Terms.

Calls and electronic communications with Instant Roofer may be monitored or recorded for quality assurance. By using our Services, you consent to such communications and acknowledge that we may contact you for account or service-related purposes.

13. Fraudulent or Abusive Activity

Any fraudulent, abusive, or unauthorized use of the Services (including false lead credits or reverse engineering attempts) may result in immediate termination and referral to law enforcement.

14. Right to Refuse, Suspend, or Terminate Access

We may modify, suspend, or terminate your access to the Site or Services at any time for any lawful reason, including violations of these Terms or actions we deem harmful to our business or users.

15. Arbitration and Dispute Resolution

Any dispute arising from these Terms shall be resolved by binding arbitration in Delaware under the American Arbitration Association (AAA) rules. Both parties waive jury trial and class action rights. Judgment on the award may be entered in any court of competent jurisdiction.

16. Governing Law

These Terms are governed by and construed under the laws of the State of Delaware, without regard to conflicts of law.

17. Changes to These Terms

We may update these Terms at any time. If changes are material, we will provide at least seven (7) days’ notice by email or by posting a revised date above. Continued use after notice means you accept the updates.

18. Severability and Entire Agreement

If any provision is found invalid or unenforceable, the rest remain in effect. These Terms and our Privacy Policy constitute the entire agreement between you and Instant Roofer and supersede all prior communications.

19. Contact Information

Up On The Roof Technologies, Inc. d/b/a Instant Roofer
Email: jeff @ instantroofer dot com
Phone: (808) 351-5713
Website: https://www.instantroofer.com/